Privacy Policy.

Information We Collect

We collect information that you choose to provide, along with limited technical information generated when you use our website.

Information You Provide Directly

• Contact details such as your first and last name, email address, and phone number.
• Event and service details such as event date, guest count, venue or location, service interest, dietary preferences, and information included in your message.
• Information you submit through website forms, advertising lead forms, social media, or other direct communications with Miami Fresh Foods.
• Transaction-related information necessary to coordinate an order or service. Payment card information submitted through a third-party payment provider is processed by that provider and is not stored directly on this website.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, such as browser type, device type, approximate location derived from IP address, pages viewed, referring website, interactions with the site, and date and time of access.

How We Use Information

We use information for legitimate business purposes related to providing and improving Miami Fresh Foods services, including to:

• Respond to catering, private dining, event, and wellness meal plan inquiries.
• Prepare proposals, discuss availability, coordinate services, and communicate about bookings or orders.
• Process or facilitate purchases through our payment service providers.
• Provide customer service and respond to questions or requests.
• Understand website performance, visitor engagement, and the effectiveness of our marketing.
• Improve our website, services, menus, customer experience, and advertising.
• Prevent fraud, abuse, security incidents, or other harmful activity.
• Comply with applicable legal, tax, accounting, or regulatory obligations.

Cookies & Analytics

Our website uses technologies such as cookies and similar tools that can help the site function, measure traffic, and understand how visitors interact with our pages.

We use Google Analytics to collect aggregated website usage information. Google may process information such as device and browser data, IP-derived location information, page activity, and other usage signals in accordance with Google's own privacy practices.

You can control or delete cookies through your browser settings. Disabling certain technologies may affect how some website features function.

Advertising & Lead Forms

Miami Fresh Foods may use online advertising services, including Google Ads, to promote our services. If you submit information through a lead form associated with one of our advertisements, we may receive the information you voluntarily provide, such as your name, email address, phone number, or details about the service you are interested in.

We use lead-form information to respond to your request, provide information about relevant services, follow up regarding your inquiry, and measure the effectiveness of our advertising. We do not use an advertising inquiry as permission to sell your personal information.

Payments & Service Providers

We rely on trusted third-party providers to support parts of our website and business operations. These providers may process information only as necessary to provide their services to us or to you.

• Netlify: our website hosting and form infrastructure may process website requests and information submitted through site forms.
• Square: payment links and checkout experiences are provided by Square. Payment information entered on Square's systems is handled according to Square's privacy and security practices.
• Google: Google Analytics and Google advertising services may process website, advertising, and interaction data as described above.

When you leave our website for a third-party service, that service's privacy policy and terms govern its handling of your information.

How Information Is Shared

We do not sell or rent your personal information. We may share information in limited circumstances, including:

• With service providers that help us operate our website, process payments, communicate with customers, analyze performance, or support our advertising.
• When necessary to fulfill a service or transaction you request.
• To protect the rights, property, safety, or security of Miami Fresh Foods, our customers, or others.
• When required by law, legal process, court order, or governmental request.
• In connection with a business transition such as a merger, acquisition, financing, restructuring, or sale of business assets, subject to applicable legal requirements.

Data Retention & Security

We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain appropriate business and transaction records, resolve disputes, enforce agreements, and meet legal or regulatory requirements.

We use reasonable administrative and technical measures designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Your Choices & Privacy Rights

You may choose not to provide personal information, although doing so may limit our ability to respond to an inquiry or provide a requested service.

Depending on where you live and applicable law, you may have rights regarding personal information associated with you, such as requesting access, correction, deletion, or information about how it is used. You may also ask us to stop certain direct communications.

To make a privacy-related request, contact us using the methods in the Contact Us section below. We may need to verify your request before taking action, and certain information may be retained when required or permitted by law.

Children's Privacy

Our website and services are intended for adults arranging catering, events, meal plans, or related services. We do not knowingly collect personal information directly from children under 13. If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal obligations. When we update the policy, we will revise the "Last Updated" date at the top of this page. Material changes may also be communicated through the website when appropriate.

Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or would like more information about how Miami Fresh Foods handles personal information, please contact us through our website.